Core Network

ALGER

الفئات: المعلوماتية والتكنولوجيا
المنطقة: الجزائر
وضع في: 14-12-2021 à 00:00:00

الوصف

Mission :

Routine activities (i.e. as per daily, weekly checklists, etc) to assess the node/service’s overall health and performance.
Periodic backups of nodes as per backup schedule.
Trouble Ticket (TT) handling
Reporting and Escalation of faults to Supplier Support (e.g. CSR handling)
Node and Functionality restoration during Emergencies
Plan and coordinate work activities such as upgrades, correction installation, etc with other teams in the O&M Organization and/or Suppliers
Prepare and Implement Data Transcripts changes for system improvements, inter-node connectivity, international roaming agreements, and optimal routing
Prepare and implement subscriber data modifications for end-user services / customer care
Prepare and Implement configuration changes for overall system/functionality improvement and/or optimization
Participate in New Node and/or New Service and/or Upgrade Projects together with Supplier (e.g. Network Rollout projects) as (i) an advisor and point of reference for operational feasibility, (ii) during the Acceptance /ATP, and (iii) to ensure a Quality Handover that focuses on maintainability and supportability of Node/Service.
Participate in On-Call Schedule on rotational basis.
Provide performance reporting with adequate information i.e. root-cause analysis, to enable stakeholders determine appropriate long-term improvements with of Network Optimisation team
Administration, Installation and Reconciliation of subscribers in accordance with other processes/teams within the enterprise e.g. billing, marketing, IN Prepaid/SL, Design and Engineering.

Profil :