HR Specialist

Role Purpose
The Human Resources Field Partner is responsible for leading the Human Resources function in-store including; Recruitment, Learning & Development, Compensation & Benefits and Manpower Planning. He/she coordinates with the Brand Management team and local HR departments to ensure productivity and efficiency through a high quality in-store workforce
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Key Responsibilities
·         Ensure company policies and procedures are consistently implemented (employee handbook, standard operation procedures, uniform procedures, working hours, staff lockers and the staff room procedures…)
·         Implement the disciplinary policy based on the disciplinary action matrix, ensuring the alignment with the local labor law
·         Train, guide and motivate shop managers to develop their teams and manage talent ensuring that employees have the appropriate knowledge, skills, and abilities needed to meet current and future business requirements
·         Coach managers on conflict resolutions and handling employee issues to increase productivity and boost employee morale.
·         Follow up on the completion of Performance Development Plans (PDP’s) and Performance Improvement
·         Plans (PIP’s) through various learning activities and manage the performance appraisal cycle
·         Conduct performance appraisals, identify high potential employees and develop training and succession plans Ensure that workplace health, safety and security comply with local laws, regulations and company’s code of conduct
·         Implement employee relations programs and evaluate their effectiveness (exit interviews, employee surveys, absenteeism and turnover rates…)
·         Manage the recruitment process, enhance selection tools and methods, conduct interviews as well as implement inductions and on-boarding processes.
·         Implement and follow the optimal staff structure according to the stores’ needs and productivity targets by coordinating the distribution of budgeted hours and headcount and ensuring their compliance with applicable local laws and regulations
Qualifications
·         Bachelor’s Degree in Business Administration or equivalent
·          Fluency in English.
·         Proficiency in MS Office 5 to 6 years of experience in HR within a retail company Train-the-trainer (TTT) and Coaching certifications are a must