Community Management Coordinator

Duties
The Community Management Coordinator works under the direct supervision of the Strategic Content Production Specialist (SCPS) and has no supervisory responsibilities.  Is responsible for building and maintaining Mission flagship digital properties (social media, website content); or developing a year-long editorial calendar designed to promote Mission priorities with on-line communities;  researching and analyzing evolving markets for Mission digital properties; and customizing content and online engagement to promote Mission objectives.  Organizes and hosts online conversations; designs and develops innovative engagement opportunities and tools.  Provides guidance to PD Public Engagement staff and other Mission personnel who engage with online communities on standards, regulations, and policies for the use of digital properties.
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Qualifications and EvaluationsRequirements:
Experience: Three years of experience is required in managing digital properties, including online interaction with the public, and content creation in multimedia and traditional formats.
Job Knowledge :
Detailed knowledge of U.S. foreign policy objectives and American interests in Algeria is required.
Good understanding of U.S. historical, political, economic, and cultural forces that shape U.S. foreign policy is required.  Must have comprehensive knowledge of the attitudes and communication preferences of target audience groups.  Must understand the regional, demographic, ethnic, socio-economic, cultural and linguistic factors and the influence of religious, cultural, and educational institutions in shaping Algeria opinions and preferences.  Must have strong online communications and analysis skills to identify and exploit engagement opportunities. Detailed knowledge of Mission structure and operations to facilitate collaborative work among a variety of agencies, protocol levels, teams, and constituent posts.  Must understand management of digital properties and online communities, including marketing and/or advocacy campaigns.   Knowledge of trends in regional and international communications patterns and how they affect Algeria communications landscape is required.
Education Requirements:
University degree in Communications, Business, Marketing or local equivalent is required
Evaluations:
Language: Level 4 (Fluent) Speaking/Reading/Writing English is required. this may be tested.
Technical skills:
Detailed knowledge of and ability to build out and manage Mission flagship digital properties, including social media and mobile platforms, and develop digital tools such as games and contests.  Must be able to create and use photo and video sharing sites, podcasts, video and other digital products.  Must be fully adept at using audience analysis and analytic tools (i.e., Hootsuite, Google, and others).  Good keyboarding, data entry skills, and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required.  Must have good numerical skills to be able to use and develop statistical analyses of audience segments and report impact of Mission digital outreach.  Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design, and PD-specific software, databases, and reporting tools is required.  Full understanding of PD-specific funding authorities and their planning and reporting tools is required
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
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Benefits and Other InfoBenefits:Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission Algiers may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office. The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
Experience: For the experience and education requirements applicants must meet either option 1 or option 2 to qualified:
Option 1 :
Experience :(03) Three years of experience is required in managing digital properties, including online interaction with the public, and content creation in multimedia and traditional formats.
Education: University degree in Communications, Business, Marketing or local equivalent is required
Option 2 :
Experience :(05) Five years of experience is required in managing digital properties, including online interaction with the public, and content creation in multimedia and traditional formats.
Education: University studies or University degree is required.
HIRING PREFERENCE ORDER:
AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **
* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following
link
.
EQUAL EMPLOYMENT OPPORTUNITY (EEO):
The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
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How to ApplyHow to Apply:
All candidates must be able to obtain and hold a security clearance.
To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.
Required Documents:
In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.
- Work Certification
- University Degree
Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Algiers