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IT Support Officer

  • الفئات: الهندسة
  • االقطاعات:
  • نوع الوظية:
  • المستوى الدراسي:
  • سنوات الخبرة: Débutant / Junior, Confirmé / Expérimenté
  • وضع في: 09-12-2025 à 10:22:56
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الوصف
Join Baladna El Djazaier – Building the Future of Agriculture & Dairy in AlgeriaAt Baladna El Djazair, we are committed to driving Algeria’s agro-industrial transformation. Our flagship venture in Adrar spans 117,000 hectares, representing an investment of USD 3.5 billion, and aims to establish a herd of up to 270,000 dairy cows, producing 1.7 billion litres of milk annually.This integrated project encompasses forage and crop production, cattle breeding, milk-powder manufacturing, and logistic operations—placing us at the heart of Algeria’s food-security mission.We are looking for motivated, talented individuals who want to grow their careers in a dynamic environment and contribute to a national project of excellence. Join us and be part of shaping the future of agriculture and dairy in Algeria.Key Responsibilities:  Ensure the availability and proper functioning of IT systems: servers, networks, software, storage; Provide Level 2 and 3 technical support to internal users (remotely and on-site);Manage incidents through the Service Desk tool – ManageEngine; Implement and maintain IT security measures (Fortinet Firewall, Intune, Veeam Backup);Participate in backup/restore operations and manage storage solutions: NAS, SAN; Administer and troubleshoot Cisco and Huawei networks and IP telephony systems (Alcatel, Cisco Call Manager); Deploy and maintain Microsoft tools (particularly Office 365 and Microsoft Intune); Participate in IT projects: deployment of new solutions, infrastructure upgrades, continuous improvement;Train users on IT best practices, cybersecurity, and the use of internal tools. Required Profile: Degree: Master’s in Computer Science, with a specialization in Networks and Distributed Systems or equivalent; Previous experience in a similar role (technical support / system and network administration); Strong skills in Microsoft environments, networking, IT security, and storage; Proficiency with the following tools: (Office 365, Microsoft Intune,Fortinet Firewalls,Cisco / Huawei networking,Alcatel / Cisco Call Manager,NAS / SAN / Veeam,ManageEngine Service Desk) Technical certifications (e.g., CCNA, MCSA, etc.) are a strong asset; Free from any obligation
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