Explorer

IT Administrator - MEIA Graduate Program

Description

Description :

Job Posting

Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
Jotun Algerie, established in 2011, is one of the key markets within the MEIA region.
With a production facility Technover P SPA since 2022 and a rapidly growing team with 1 production facility, 2 warehouses and more than 80 employees, we aim to further strengthen Jotun’s position in Algeria through ambitious market growth plans that focus on innovation, efficiency and profitability.

SUMMARY OF THE ROLE

We are looking for talents like you to join our full-time permanent positions in our MEIA Graduate Program. Your journey in this program will consist of challenging & exciting tasks at work and your development will be accelerated through formulation of personal development plan, local or internal assignments and focused training programs over the course of a year.
Join our Dynamic Team as an IT Administrator you will be required to Ensure a smooth and positive enduser experience by providing daytoday IT support, handling all ITrelated questions, requests, and incidents through The local ticket management system " Caretaker SMAX".
This position will be located in Freha Tizi ouzou and will be reporting directly to the IT Responsible.

Missions :

Responsibilities:

Assist and support end-users by trouble-shooting IT systems and software, registering and follow-up on caretaker tickets, provide training to ensure that Digital IT tools are used effectively and become a source of competitive advantage
To have professional responsibility and stay current with technological developments, contribute and recommend solutions to ensure Jotun operates with optimised solutions and takes advantage of new technology in existing and new markets.
Responsible for all incidents, events, and service requests that are assigned to be resolved and attended to within the service levels dictated at the End to End Framework by regular KPI reporting and monitoring
Provide secondlevel IT support across other Jotun units, ensuring timely resolution of support requests and adherence to agreed Service Level Agreements (SLAs).

Profil :

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

What we are looking for:

Competencies we look for:

Acts on own initiative, makes things happen and accepts responsibility for the results.
Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgements.
Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.

What we offer:

Competitive compensation and benefits
Continuous learning opportunities and training activities through on-the-job training and our in house learning Jotun Academy.
Career development opportunities across multiple disciplines and geographies
Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
A supportive and inclusive company culture where you can be your authentic self
A focus on having fun together through team buildings and social activities.

Autres :

POSITION INFORMATION