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Field Service Technician

Catégories: Ingénierie, Etudes, Projet, R&D
Secteur d'activité: Services
Type de poste: CDI
Niveau d'études: Baccalauréat
Années d'experience: Confirmé / Expérimenté
Publiée le: 31-07-2025 à 14:09:03

Description

Role Summary:The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.Your Role:The Field Service Technician (FST) provides on-site technical support, troubleshooting, and repair recommendations to customers. As the face of Flowserve, the FST ensures high-quality service that strengthens customer relationships and supports the company's competitive advantage. Your daily duties will include:Make direct, in-person service calls in response to customer requests.Assess mechanical problems and take actions to resolve promptly.Work side-by-side with our customer’s personnel, and lead work crews as required.Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.Ensure that equipment is installed successfully and on schedule.Check equipment prior to start-up and assess start-up performance.Monitor the maintenance and performance of Flowserve equipment.Train customers in the proper procedures for operating and maintaining Flowserve products.Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.Experience with installing mechanical equipment.Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.Proven ability to correctly read and interpret blueprints, engineering drawings, and schematicsMust be a self-starter with good follow-through, capable of working independently with little supervision.Capable in Outlook, Word, and ExcelAn active driver’s license with a good driving record is essential to the role.Able to travel, including globally, for extended periods of timeAble to work overtime as required to minimize impact to customersPhysical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.Communicate by word and actions Flowserve’s values for ethics, safety, and qualityOther duties as assigned.Your Profile:HS Diploma or GED with 3–5 years of relevant experience, excellent communication and organizational skills, professional certifications in the field, and the ability to work collaboratively with unfamiliar teams.

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