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IT Support Officer

  • Catégories: Logistique, Achat, Stock, Transport
  • Secteur d'activité: Industries
  • Type de poste: CDI
  • Niveau d'études: Master 2, Ingéniorat, Bac + 5
  • Années d'experience: Débutant / Junior, Confirmé / Expérimenté
  • Publiée le: 13-10-2025 à 14:26:27
Description
A leading food and beverage  company based in Algeria, currently seeking an experienced  IT Support Officer  Key Responsibilities:  Ensure the availability and proper functioning of IT systems: servers, networks, software, storage; Provide Level 2 and 3 technical support to internal users (remotely and on-site);Manage incidents through the Service Desk tool – ManageEngine; Implement and maintain IT security measures (Fortinet Firewall, Intune, Veeam Backup);Participate in backup/restore operations and manage storage solutions: NAS, SAN; Administer and troubleshoot Cisco and Huawei networks and IP telephony systems (Alcatel, Cisco Call Manager); Deploy and maintain Microsoft tools (particularly Office 365 and Microsoft Intune); Participate in IT projects: deployment of new solutions, infrastructure upgrades, continuous improvement;Train users on IT best practices, cybersecurity, and the use of internal tools. Required Profile: Degree: Master’s in Computer Science, with a specialization in Networks and Distributed Systems or equivalent; Previous experience in a similar role (technical support / system and network administration); Strong skills in Microsoft environments, networking, IT security, and storage; Proficiency with the following tools: (Office 365, Microsoft Intune,Fortinet Firewalls,Cisco / Huawei networking,Alcatel / Cisco Call Manager,NAS / SAN / Veeam,ManageEngine Service Desk) Technical certifications (e.g., CCNA, MCSA, etc.) are a strong asset; Free from any obligation
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