Service Process Officer

ALGER

  • Catégories: Ingénierie
  • Wilaya: ALGER
  • Publiée le: 22-05-2024 à 11:12:07
Description
Global multinational in the automotive sector, renowned for the reliability of its vehicles and exceptional customer service. Currently seeking a Service Process Officer

Mission :
  • Provide hands-on after-sales service support and guidance to the branches and dealers on the established Service Standards (SOPs);
  • Planning, organizing and implementation of manufacturer Programs with cooperation with our principals;
  • Support branches and dealers to maintain the established service program and institute cost management and kaizen circles (Quality Control Circle)
  • Assist the branch and dealer to achieve targeted level of guest delight, process efficiency and profitability, Manage training programs, and coaching branch and dealers staff.


Profil :
  • Mechanical Engineering or Automobile Engineering ;
  • Preferably working knowledge or experience with automotive sector.
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